This Privacy Policy explains how NovaSyntax LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use our AI-powered services, including the legal document simplifier and meeting summarizer (“Service”).
1. Information We Collect (Documents & Audio)
- Uploaded Content: Documents, audio, or video files you submit for processing are temporarily handled via third-party AI providers such as OpenAI and Whisper. We do not store content after processing is complete.
- Technical Data: Your IP address, browser type, device information, and timestamps may be automatically collected for security and analytics.
- Cookies and Unique Identifiers: We may assign a random, anonymous unique ID (UUID) via cookies to help track usage limits and identify unique users. This cookie does not store personal data and is not used for advertising.
- User Metadata: We may log your IP address, browser user agent, referring page (referer), and approximate location (country) to improve the Service, prevent abuse, and track anonymous usage statistics.
2. How We Use Your Information
We use your data to operate and improve the Service, ensure security, and respond to support requests. We do not sell, rent, or share your personal data with advertisers or other third parties for marketing purposes.
3. File Storage and Processing
Uploaded documents, audio, or video files are processed in-memory and never stored on our servers. All AI processing is performed by trusted providers such as OpenAI and Whisper. Their respective privacy policies apply. We do not store your uploaded files after processing is complete.
4. Third-Party Services
We rely on third-party service providers (e.g., OpenAI, Stripe) to help operate the platform. These services may access limited technical information necessary for functionality and compliance.
Audio transcription is performed by Whisper (via OpenAI or another secure GPU provider). Audio files are used solely to generate summaries and are deleted after processing. Transcriptions are stored only temporarily to create summaries and are never shared with third parties.
5. Children’s Privacy
This Service is not directed to children under the age of 13. If you believe a child has submitted personal data, please contact us immediately for removal.
6. Your Data Rights
You have the right to request access, correction, or deletion of your personal information. To make such a request, contact us at the email below. We respond to all requests in accordance with applicable laws (e.g., GDPR, CCPA).
7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of the Service constitutes acceptance of the updated terms.